St. David's HealthCare

St. David's HealthCare is one of the largest health systems in Texas and Austin's
third-largest private employer, with more than 60 sites throughout Central Texas,
including seven hospitals, four urgent care centers, four ambulatory surgery centers,
and two freestanding emergency departments, with a third set to open in Bastrop this summer.

St. David's HealthCare has a long history of serving the residents of Central Texas
with exceptional medical care. Our 7,500 employees touch over 858,000 lives each
year with a spirit of warmth, friendliness and personal pride.

Visit our main website at

Leadership Toolbox

hank You

AIDET is a framework for staff to communicate with patients and their families as well as with each other. This framework can be used as we communicate with other staff and colleagues, especially when we are providing an internal service. These materials will aid managers in the training of their staff.

Title Type Size
AIDET Assessment--Studer .pdf 140.92 KB Download
AIDET Competency Assessment .pdf 45.80 KB Download
AIDET Patient Rounding Observation .pdf 68.82 KB Download
Customer Satisfaction Self-Eval .pdf 36.01 KB Download
Key Words Examples .pdf 37.68 KB Download
Key Words-Key Actions .doc 40.00 KB Download
LVN Self-Eval .pdf 45.31 KB Download
PCT I Self-Eval .pdf 44.68 KB Download
PCT II Self-Eval .pdf 44.73 KB Download
Post-Training Quiz .pdf 27.89 KB Download
RN Self-Eval .pdf 45.53 KB Download
Session 1--AIDET .pdf 50.28 KB Download
Session 2--Managing Up .pdf 45.87 KB Download
Session 3--Key Words .pdf 46.36 KB Download
Session 4--Key Words Linkage .pdf 46.01 KB Download
Six Ways to Hardwire and Validate AIDET .pdf 32.96 KB Download
SNU Self-Eval .pdf 44.66 KB Download
Unit Clerk Self-Eval .pdf 44.57 KB Download

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