St. David's HealthCare

St. David’s HealthCare is one of the largest hospital systems in Texas and Austin’s fourth largest employer, operating six hospitals, four ambulatory surgery centers and multiple outpatient clinics throughout Central Texas.

St. David’s HealthCare has a long history of serving the residents of Central Texas with exceptional medical care.  Our 6,200 employees touch over 270,000 lives each year with a spirit of warmth and personal pride.

Visit our main website at www.StDavids.com

St. David's Georgetown (512) 943-3000
St. David's North Austin (512) 901-1000
St. David's Round Rock (512) 341-1000
St. David's Medical Center (512) 476-7111
St. David's South Austin (512) 447-2211
St. David's Rehabilitation Hospital (512) 544-5100

Coping with Difficult People

Skills taught in the previous classes will help in the development of three major skills: Reflective listening, handling direct conflict, and how to cope with difficult people we supervise. Use the tools below to hone these skills and improve your effectiveness as a manager:

Title Type Size
Styles for Resolving Confict People resolve conflict with a variety of styles. Discover how these styles affect both manager and employee and when to use them. .pdf 56.71 KB Download