Rounding is the #1 action to improve: Employee, Patient, and Physician Satisfaction!
Rounding is a patient care strategy which achieves nursing/patient care excellence by proactively building relationships with patients, family members, employees, physicians, and other departments. There are 4 types of rounding:

1. Senior Leader Rounding -Senior leaders round throughout the hospital to support the unit leader and role model positive behaviors for employees.

2. Unit Leader Rounding -Unit leaders round on staff to better develop these relationships; find out what is working well and address concerns about tools and systems. Unit leader rounding is the most important type of rounding.

3. Interdepartmental Rounding -Unit leaders round in the areas they serve to clarify expectations; celebrate accomplishments; identify what still needs attention and to build strong inter-departmental alliances.

4. Patient Rounding -Nurses, physicians, and ancillary staff round on patients to ensure their comfort, safety, and satisfaction. They also round to keep them informed; manage up staff skill sets and harvest reward and recognition for what's going well. Two types of patient rounding are:
- Staff Hourly Rounding (Nursing departments)
- Non-nursing Patient Rounding

ROUNDING RESOURCES:
Click HERE for Hourly Rounding videos.

Click facilities below for facility specific resources:

Round Rock Medical Center
South Austin Medical Center
St. David's Medical Center
North Austin Medical Center
St. David's Georgetown Hospital